NO REFUNDS. EXCHANGES ONLY AND ENCOURAGED. PLEASE LET US HELP YOU FIND A DIFFERENT PAIR. EXCHANGES CAN BE TURNED INTO A GIFT CARD WITH NO EXPIRATION. NO REFUNDS. ALL VIONIC BRAND PRODUCTS MUST BE RETURNED DIRECTLY TO THE VIONIC COMPANY. ALL BRAND CLOSEOUTS ARE FINAL SALE. ANY CLOSEOUT RETURNS MUST BE HANDLED DIRECTLY WITH THE MANUFACTURING COMPANY.